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General store policies

Prices advertised on our website are in Canadian Dollars.

 warning.png Warning and disclaimer: 

Items offered on our website are aimed at adult collectors. Items may feature small pieces and/or sharp parts that present choking hazards. Automaton Toys is declining all responsability towards such hazards.

 

Box condition:

Though we are doing everything in our power to send you the mintiest item possible, we can't guarantee a C10, pristine mint box. Minor damage may be inflicted to any merchandise leaving our warehouse. Furthermore, box condition gradation is highly subjective and may vary from one customer to another. 

 

Box and card tags:

You will often see the following tag with many of our items.

MISB: Mint In Sealed Box. 

MIB: Mint In Box. (Item's box has been opened but the item itself is unplayed with or has been used for display only)

MOSC: Mint On Sealed Card.

MOC: Mint On Card. (item's card has been opened but the item itself is unplayed with or has been used for display only)

LOOSE: no box or card is included. The figure may be mint or not. Please read description for details.

NEW: in some cases, the manufacturer hasn't sealed the box at all with tapes but the item is factory case fresh, unplayed with. Therefore we can't advertised those specific items as MISB tough they are 100% brand new.

 

 

Ordering:

In Stock items are payable at checkout! Please do not choose 'preorder' as your payment option when ordering In Stock items. You can choose 'put item in OOH' for In Stock items as your shipping method, provided you have notify us that you want to start an Order On Hold (OOH) or already have an ongoing OOH.

 

Payments:

We are accepting major credit cards as well as Paypal. Money Orders and checks are not accepted.

 

Shipping:

We do ship orders every business days. Your order (provided items are in stock and fully paid) will process and ship within 48hrs. Payments received for purchased item(s) after 14:00 pm (2:pm) EDT on Fridays will be processed and ship the following Monday. 

Please see our section Learn more about our flat rate shipping policy  by clicking our front banner or the link at the bottom of our front page.

 

Price match policy

Once the items are in stock, we will price match any canadian e-store.  Items must also be in stock at the other store.  This offer only applies to the price of the item.  If our price is marked 109.99$CAD and our competitor is priced 104.99$CAD, we will match the price. 

 

We ship worldwide. USA and international customers, please ask for a shipping quote before purchasing an item.